Terms of Service
These Terms of Service ("Terms") are a legal agreement between you and We ("We", "us", "our") governing your use of the We mobile app and website (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
1. Who can use We
You must be at least 18 years old, or the age of majority in your country, to create an account. The Service is intended for adults to privately keep and share family memories. By using We, you confirm you meet these requirements and that any information you provide is accurate.
2. Your account
You are responsible for your account and for keeping your login secure. You are responsible for activity that happens under your account. Tell us promptly if you believe your account has been compromised. You can delete your account at any time from within the app.
3. The Service: Albums and Events
We lets you create two kinds of private spaces:
- Albums are yours. You decide who can view, add, download, comment, or share, and you approve every member.
- Events are collaborative. Guests you invite and approve can add their own photos and videos. As the owner, you control the event's settings.
You are responsible for who you invite and for the settings you choose. Content is private to the members and guests you approve.
4. Your content and the license you give us
You keep all rights to the photos, videos, and other content you add to We ("Your Content"). To operate the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, back up, process, adapt (for example, create optimized versions and thumbnails), organize, and display Your Content, solely to provide and improve the Service for you and the people you share it with. This license ends when you delete Your Content or your account, except for content others have saved that you no longer control, and for copies retained briefly in backups.
You represent that you own or have the necessary rights to Your Content, and that sharing it through We does not violate anyone's rights, including the privacy and image rights of people who appear in your photos and videos. You are responsible for obtaining any consent required to upload and share content that includes other people.
5. AI and automated features
We uses automated processing to help organize your photos, including Smart Albums, place naming, and album titles. You authorize us to process Your Content and related metadata (such as dates and approximate locations) for these features, as described in our Privacy Policy. Automated suggestions are provided to help you and may not always be accurate; you remain in control and can edit, approve, or discard them.
6. Acceptable use
You agree not to use We to:
- upload or share content that is illegal, or that infringes the rights of others;
- upload child sexual abuse material or any content that sexualizes minors, which we report to authorities as required by law;
- harass, threaten, or harm others, or share content without the consent of the people in it;
- attempt to access accounts or data that are not yours, or disrupt, reverse engineer, or abuse the Service;
- use the Service to send spam or for any unlawful or fraudulent purpose.
You may report content that violates these Terms from within the app.
7. Subscriptions, storage, and payments
We is free to download and includes 2 GB of storage at no cost. You can subscribe to a paid plan for more space, currently 100 GB, 300 GB, or 500 GB. Every paid plan includes all features, unlimited albums and events, and unlimited guests.
- Auto-renewing subscriptions: paid plans are auto-renewable subscriptions. Payment is charged to your Apple App Store or Google Play account at confirmation of purchase.
- Renewal: your subscription automatically renews for the same period unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
- Managing and canceling: you can manage or cancel your subscription in your App Store or Google Play account settings after purchase. Deleting the app does not cancel your subscription.
- Prices: prices vary by country and are shown in the app before you buy. Prices may change; any change applies to future billing periods.
- Refunds: payments are handled by Apple or Google and are subject to their refund policies. We generally do not provide refunds for partial periods, except where required by law.
- Storage limits: if your usage exceeds your plan's storage, you may not be able to upload new content until you free up space or upgrade. If you downgrade or your subscription ends and your usage is above the free limit, your existing content remains viewable but you will not be able to add new content until you are within your limit again.
- Trials and offers: where a free trial is offered, any unused portion is forfeited when you purchase a subscription, if applicable.
8. App stores
Your download and use of the app is also subject to the terms of the Apple App Store or Google Play. Where those store terms require specific provisions (for example, Apple's standard End User License Agreement), those provisions apply to your use of the app in addition to these Terms.
9. Moderation, suspension, and termination
We may review reported content and remove content or suspend or terminate accounts that violate these Terms or the law. You may stop using the Service and delete your account at any time. If we terminate your account for a serious violation, you may lose access to Your Content.
10. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that automated features will be accurate. You are responsible for keeping your own backups of important content.
11. Limitation of liability
To the maximum extent permitted by law, We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited under applicable law, including your statutory consumer rights.
12. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the app. Your continued use of the Service after an update means you accept the revised Terms.
13. Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules, unless a mandatory law of your country of residence provides otherwise. Nothing here affects your mandatory consumer protection rights.
14. Contact
Questions about these Terms? Contact us at contact@marangonijunior.co.uk.